EXECUTIVE SUMMARY: "This annual report of ZOA Thailand provides the information related to the overall aspects of the organization and the implementation of its programme and projects in 2009. The report starts with the financial overview – sources of income, donor information, funding by sources, funding per project and expenditures per project. Additionally, the graphs of expenditures per project show the comparative overview of yearly spending during 3 years: 2007, 2008 and 2009. In the second chapter information regarding Burmese refugees, migrants in Thailand, internally displaced Burmese as well as the general information on the refugee camps and populations is provided. The third chapter describes the project update presenting an outline of the work and the size of the projects as carried out in each of three area offices and at the country office in Mae Sot. In the country office section, general information on the work done and work results in 2009 is provided according to the following structure • the Basic Education Project, • the Education Materials Development Project, • the Vocational Training Project, • the Non-formal Project, • the Higher Education Project, • the Competence Development and Capacity Building Project and • the Livelihoods Project The strategic planning for ZOA Thailand set in 2009 is shown in chapter four. The main information providing five core strategies of the organisation as well as the programmatic results, which shows the overview of the strategic planning per sub-sector is also provided. The fifth chapter provides the readers with the information on management, human resources and partnering. The information on staffing, functions of each office, organisational structure and development of human resources policy and procedures are included to give an overall picture of internal organisation. The final chapter looks at challenges and sustainability in relation to the ZOA Thailand programme. The main issue here is the challenge of resettlement and the impact that this has on the programme. The sustainability section looks at this challenge against various other factors. These are conflict and sustainability, environmental factors and sustainability, social factors and sustainability, financial and economic factors and sustainability as well as institutional factors and the topic of sustainability."