Executive Summary: "Myanmar has captured the world?s attention with its transition away from authoritarian military rule towards democracy. Since 2011, a series of major reforms have seen the country move from a repressive political system to one that is more focused on people-centered development; from a statedominated to a market-oriented economy; from decades of ethnic conflict towards a nationwide ceasefire and political dialogue; and from regional isolation to re-engagement in global affairs. This process of political and economic transformation has been accompanied by calls for reform of the public sector in Myanmar from many quarters. Political parties have taken to the streets over constitutional reform; students have marched to demand changes to the National Education Law; farmers have protested for land rights; and urban residents have complained about frequent power outages. Public expectations of government are rising, and demands are more visible, given the greater space for public expression in recent years. Outspoken criticism of the public sector, however, has also come from some surprising sources. President U Thein Sein and his senior ministers have delivered a series of, at times, blistering speeches calling for a change in the ?mindset? of government officials.."